Where can I buy tickets?
You can purchase tickets at
- The Five Flags Center Box Office (normal hours 10:00am-5:00pm Monday - Friday, and Summer hours are 12:00pm - 5:00pm Monday - Friday).
- Ticketmaster via Phone: 800-745-3000
- Ticketmaster.com is our official eCommerce ticketing platform.
What is Will Call?
Will call is located at the Box Office. If you purchase your tickets close to the date of the show, Ticketmaster.com will give you an option to put your tickets at the box office for you to pick up rather than mailing them or printing them off. You will need identification and the credit card used to purchase the tickets
What age does my child have to be to require a ticket?
Most events do not require a ticket for children under the age of two. However, in order for a child to have his/her own seat, a ticket is required. Some shows intended for young children (i.e., Sesame Street Live, Paw Patrol Live) require children over the age of one to have a ticket. To inquire about specific events, please call 563-589-4258.
Can I obtain a refund on my tickets?
Unless a show is cancelled or postponed, it is Ticketmaster’s policy that no refunds or exchanges will be issued for purchased tickets.
We understand that there are extenuating circumstances and may review this policy on a case by case basis.